Information We Collect

We may collect the following information:

• Full Name
• Email Address
• Mobile Number
• Delivery Address
• Billing Information
• Order History
• Device Information
• IP Address
• App Usage Information

Payment information is processed securely through authorised third-party payment providers. We do not store your payment card information.

How We Use Your Information

Your information may be used to:

• Process and fulfil orders
• Arrange product delivery
• Provide customer support
• Verify transactions
• Improve our products and services
• Personalise your shopping experience
• Send order updates and promotional information (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, rent or trade your personal information.

Your information may only be shared with trusted service providers including:

• Payment service providers
• Courier companies
• Cloud hosting providers
• Customer support platforms
• Government authorities where required by law

Data Security

We take reasonable administrative, technical and physical measures to protect your personal information against unauthorised access, misuse or disclosure.

Your Rights

You may request to:

• * Access your personal information
• Update inaccurate information
• Delete your account
• Withdraw marketing consent

Requests may be submitted through our Customer Service.

Policy Updates

SWS28 Medical Sdn. Bhd. reserves the right to update this Privacy Policy at any time. Continued use of the App constitutes acceptance of the latest version.